Session Etiquette & Policies

Appointment Scheduling

Services are scheduled by appointment only. To accommodate today’s busy lifestyle I do often have same day appointments available. However, to ensure that I am able to accommodate your preferred appointment times, I ask that you schedule with as much advance notice as possible.

 

Do I have to book well in advance?

Since I am a solo therapist who cannot answer the telephone when working with clients, you always can book your appointment on-line. You can select your massage choice and book your session on an available day and time which suits you.

Generally, appointments require at least 4 hours notice, but if you are able to reach me by phone and an appointment is available sooner, then this can be arranged. As some clients do not wish to receive return calls, I will only return your call if you have left a voice message indicating that you wish me to get in contact.

 

Cancellation Policy

4 hours notice is required to cancel or reschedule an appointment. You can cancel or reschedule your appointment not less than 4 hour prior to the start time.

If you did not cancel or reschedule your appointment and did not show up, there will be a $40 fee in order to remain in good standing with any my services.

 

What  your options if you are late

First of all if you feel you are going to be late you must call and tell me about that. The Rule of Thump: you may be late at your own expense.

That means your appointment starts at designated time and if you come late you have less time for your session. If I have free time after your scheduled session you can ask me to extend your session for an additional fee.

 

All services are strictly non-sexual

Massage sessions are strictly NON-sexual . Any suggestive statements or actions will result in immediate termination of the session wherein the client pays the full cost of the session. Law enforcement will be notified if deemed appropriate.

 

Payment

Full payment –  cash only – is due at time of service.

 

Gratuities

Gratuities are not included in the prices of my services and are always appreciated. All gratuities are at the client’s discretion.

 

Oil for massage

The oil I use is a extra virgin organic coconut oil. Coconut oil is antibacterial, anti-fungal, antimicrobial, and has rich antioxidants to protect and nourish skin. It can be used to moisturize skin to achieve natural glow and beauty, even treating acne. Natural organic oil is usually well absorbed by the body and a paper towel is available if you wish to towel off any excess oil.

 

Is there shower available?

Generally, it is expected that you will arrive clean and ready for your massage session. There is no a private shower room available. Showering afterwards is usually not necessary as the massage oil is well absorbed by the body – a clean paper-towel/or hot wet towel is available to wipe off any excess oil.

 

Health Considerations

Please inform me at time of scheduling of any health conditions, allergies, special needs or concerns you have. Your safety is important to me & some services may not be appropriate for certain conditions.

 

When a massage isn’t beneficial

This may seem obvious, but people sometimes seek massage when they are fighting a cold, dealing with an internal infection, or even just suffering from a bad headache. It may change the way I work or decide it is not in the best interest of the client to work in some situations.

In an effort to maintain a healthy environment, I ask that if you are sick (which includes a cold, a fever, the flu, etc.) or have the onset of symptoms of an illness that you reschedule your appointment. If you arrive for your appointment with symptoms of an illness, you will be asked to reschedule your appointment. This is for your well being as well as the health of me and clients. Receiving a massage when you are sick in acute stages is not advised.

While in the early and acute stages of a cold, the flu or other illness, a massage can accelerate the onset of the infection and intensify its severity (via additional circulation of blood & lymph). If you get a massage after the infection has peaked, you may experience a relapse of symptoms and feel sick again. Please wait until you have been well for at least a week before getting your massage. If you do need to cancel your appointment, please call me as soon as possible and I will be happy to reschedule your appointment for a time when you are feeling better.

Please inform me at time of scheduling of any health conditions, allergies, special needs or concerns you have. Your safety is important to me & some services may not be appropriate for certain conditions.

 

Do you have any skin conditions?

Again this may seem obvious, but it is amazing how often people forget about that mysterious rash on their abdomen until they are on the table.

Obviously, if you have an active contagious skin condition (herpes, boils, impetigo or any purulent rashes) anywhere on your body, then massage is NOT be your choice for today.

If you have a chronic, non-contagious skin condition (eczema, psoriasis, any allergic reactions), then only your therapist can make appropriate adjustments.

But if your condition is undiagnosed, or if you are in the process of treatment, your therapist is at risk for three bad things: spreading a rash further on you; spreading a rash on the therapist; or spreading a rash to another client. Even if your undiagnosed rash or contagious lesion is in an area that the therapist doesn’t touch, it is urgently important to share that information BEFORE a session with me for safety reasons.

 

Communicating Your Preferences

Be sure to speak up. All aspects of your massage session can be modified to your preference: pressure (too light or too deep), lighting in the room, volume of music, temperature, and covering.

 

Cell Phones

In an effort to maintain a relaxing & tranquil atmosphere for clients, I ask that your cell phone be silenced or turned off during the session.

 

Confidentiality

The client’s records and sessions will be kept confidential and will not be shared with anyone.

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Note: THIS IS A STRICTLY PROFESSIONAL AND ETHICAL. (Pelvic AREA IS OUT OF SERVICE)

As a Spiritual Naturopathic Health Practitioner I offer a Wellness Transformation Program HOW to Take CONTROL of Your HEALTH and CREATE Energetic, Lean and Youthful BODY.